Tech Gremlin Text Tom

Website and email help for Narooma small businesses.

Can’t get into your website? Need an email address for your business, or a clearer way for customers to get in touch?

I’m Tom. I’ll help you work out what’s needed, agree the scope and price, and take you through what changes.

Text Tom
Call Tom WhatsApp Message on WhatsApp Facebook Message on Facebook

Based in Narooma. Remote help across Eurobodalla; local visits by arrangement.

How I can help

  • Something isn’t working

    A broken page, an email problem or a login you can’t find. I’ll assess the problem and explain what can be done, including anything that needs your provider’s help.

  • You need a simple online presence

    A clear one-page website, business email or help setting up an eligible Google Business Profile. Start with what your customers need to know and how they can reach you.

  • Enquiries or bookings are awkward

    Help customers contact you, request a booking or use the booking system you already have. Sometimes the right fix is a better link or a simpler form.

Need help with a personal tech problem? You’re welcome to ask. I’ll let you know whether it’s something I can take on.

Small jobs, clearly scoped

  • Assessment and small fix

    A$180

    Up to 90 minutes looking into one problem and making a small fix where possible, followed by a short written summary. If it needs more work, you’ll know the next step before deciding. Recovery or a complete repair isn’t guaranteed.

  • One agreed setup or fix

    A$420

    One defined job, such as a new business mailbox, a small website repair or connecting your site to an existing booking page. Up to three hours of work, plus testing and handover. I’ll confirm whether your job fits before booking it in.

  • Simple one-page website

    A$1,200

    A clear, mobile-friendly page using your supplied words and images, with essential business information and a straightforward way to contact you. Includes up to five main sections, one combined round of changes and handover.

These prices are the total you pay. Tech Gremlin is not registered for GST, so no GST is charged. Domains, hosting, paid software and any travel are agreed separately — you pay providers directly and keep your accounts.

How it works

  1. Tell me what’s happening

    A text, call or Facebook message is fine. You don’t need to know the technical name for the problem.

  2. Agree the next step

    I’ll confirm the scope, price, access needed and work window. Unclear problems start with a paid assessment.

  3. Make the change and hand it over

    We check the agreed outcome together. You get a summary of what’s changed, who owns the accounts and what to do next.

Tom Ulman, who runs Tech Gremlin, at the Narooma oyster festival
At the Narooma oyster festival.

About Tom

I’m Tom, based in Narooma. I have spent years building websites, fixing email and helping people get their tools working again.

Tech Gremlin is my own small service for practical website and tech jobs. You’ll deal directly with me, and I’ll be clear about what I can take on and what needs someone else.

Questions people might have

Can you fix it in two days?

Some small, agreed jobs can fit a two-business-day work window. I’ll confirm that after checking the scope, access, materials and my availability. Provider responses, account recovery, domain changes and Google’s checks can take longer.

Can you help me get access to my website?

I can assess what access is missing and help you work through the proper recovery process. You’ll need to establish ownership with the relevant provider. Please don’t send passwords in your first message.

Will you replace the tools I already use?

I’ll look at what you have first. A small change to an existing website, booking page or email setup may be enough.

Will I need a subscription?

Some providers charge for email, hosting or booking software. I’ll explain any recurring costs before you agree. My launch jobs are individually scoped; ongoing support isn’t automatically included.

What happens after handover?

You’ll get a short guide to the work. Report a problem with the agreed work within 14 days and we’ll arrange the next step. Extra changes, training and ongoing support are discussed and quoted separately. This doesn’t limit your statutory rights.

Can you get me to the top of Google?

I can help with an eligible Business Profile and useful website basics. I can’t guarantee rankings, verification times or new enquiries.

Do you visit customers?

Local visits are by arrangement. Tell me where you are and I’ll confirm whether a visit or remote session makes sense, including any travel cost. There is no walk-in office.

Tell me what’s getting in the way.

Send a short description and, if useful, your website address. I’ll let you know the next step. Please leave out passwords, payment details and private account information.

0494 718 351

I work by appointment around my existing job. If I miss your call, leave a message or send a text. We’ll agree a time to talk.